FIELD SERVICE TECHNICIAN (FULL TIME)

Field Service Technician

We are hiring immediately for full-time Field Service Technician positions.

Location: Coffee Distributing Co. - 200 Broadway, New Hyde Park, New York 11040. Note: online applications accepted only.

Schedule: Monday - Friday; shifts are from 6:30 am to 3:00 pm.

Requirement: Must have strong technical aptitude and be comfortable repairing small appliances. Experience with light plumbing or basic electrical work is a plus.

Pay Range: $24.00 per hour to $28.00 per hour. Internal Employee Referral Bonus Available

Additional Responsibilities:

Summary: The Field Service Technician is responsible for the installation, maintenance, and repair of various coffee and water equipment. Our ideal candidate is technically proficient, able to troubleshoot issues efficiently, and has excellent customer service and time management skills.

Essential Duties and Responsibilities:

• Install, maintain, and repair coffee and water equipment.
• Diagnose and troubleshoot equipment malfunctions.
• Advise customers on preventive maintenance and configurations which may impact product performance.
• Ensure all repairs and maintenance meet quality standards.
• Provide excellent customer service, including answering questions and providing information on the proper use of equipment.
• Keep updated records of performed tasks and customers.
• Manage and address any customer complaints or issues.
• Comply with safety and health regulations.

About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry.

Come for the job, stay for the career. We are Canteen.

Job Summary: Repairs, maintains and assists in the installation of vending machines and equipment.

Essential Duties and Responsibilities:

• Responds to dispatch calls for machine repairs using company-owned vehicle.
• Calls on existing customers to determine adequacy of service; listens to and resolves service complaints.
• Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
• Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
• Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory.
• Prepares machines for installation at accounts; assists in installations and removals.
• Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair.
• Performs other duties as assigned.

Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Req ID: 1498598