Security Systems Installer Team Lead (Union)

Security Systems Installer Team Lead

Johnson Controls helps create smarter, healthier, and more sustainable buildings, and its field teams deliver security and life safety solutions that help protect people, property, and operations. In this role, you will lead installation work in the field while supporting customers with dependable service and quality workmanship.

Role Overview

As a Security Systems Installer Team Lead, you will oversee day-to-day installation activity on customer sites and help ensure projects are completed safely, on time, and to specification. You will work with integrated security systems, including Fire Alarm Systems, Access Control, and CCTV, while coaching installers and helping the team deliver a professional customer experience.

Key Responsibilities

• Install, program, troubleshoot, configure, commission, and service Fire Alarm Systems, Access Control, and CCTV Systems at customer sites.
• Lead installation teams on larger projects and support the on-site execution of work.
• Coach and mentor less experienced installers and help raise team performance on active jobs.
• Read and interpret blueprints, diagrams, submittals, specifications, schematics, and manuals.
• Supervise and inspect installation work to help ensure customer and contract requirements are met.
• Coordinate with dispatch, customers, and, when required, police or fire departments to support project completion.
• Repair and reprogram panels, replace devices, and address low-voltage circuit issues as needed.
• Document completed work, activity, productivity, and job status accurately.
• Use hand tools, power tools, test equipment, and commissioning devices safely and effectively.
• Support permits or code-related requirements when needed.

How You Will Do It

• Own the outcome by working safely, keeping quality high, and following through on every installation from start to finish.
• Stay close to the work by setting clear priorities on site, removing obstacles quickly, and keeping customers informed.
• Use practical problem-solving and candor to troubleshoot issues, improve methods, and keep projects moving.
• Win as one team by building trust, sharing knowledge, and supporting different perspectives across the crew.
• Plan your work from the drawings and submittals, verify materials and equipment, and keep the job organized in the field.
• Communicate clearly with central dispatch and project partners so handoffs, updates, and next steps are always understood.
• Coach through example, helping installers build confidence, maintain standards, and deliver consistent results.

Qualifications

• High school diploma or GED.
• At least 5 years of experience as a commercial installer or technician in low-voltage electrical systems.
• Certifications in some of the following systems DMP, Honeywell, Ezacq, Kantech, Lenel and Ccure.
• Hands-on experience with Fire Alarm Systems, Access Control, CCTV, and related security systems.
• Ability to read and interpret blueprints, schematic drawings, submittals, specifications, and manuals.
• Ability to use hand tools, power tools, test equipment, a multimeter, and commissioning devices.
• Strong customer service skills and the ability to communicate clearly with customers, team members, and dispatch.
• Experience leading, supervising, or mentoring other installers on active projects.
• Ability to work flexible hours, including weekends, and travel overnight when needed.
• Ability to work at heights, in crawl spaces, above ceilings, and in other physically demanding conditions.
• Ability to lift and move equipment and tools up to 50-70 lbs.
• Commitment to safety and the ability to follow site procedures and code requirements.

Nice to Have

• Basic understanding of network concepts and architectures.
• Experience with code compliance, certification courses, or product-specific training for internal and external systems.
• Previous experience coordinating permits or working with public safety stakeholders on installation projects.

Pay Range: $35-$45 hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.