General Labor / Restoration Technician

Production Technician/General Laborer

SERVPRO of Lake Geneva is hiring! If you would like to work where you would be helping people every day and working with a great group of people, SERVPRO may be a great fit for you! Don't miss your chance to join our Franchise as a Production Technician/General Laborer. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened".

Our Franchise is seeking someone who is comfortable working hard in challenging situations. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

***NO EXPERIENCE NECESSARY*** ***WILL TRAIN***

Primary Responsibilities

Inventory and load the work vehicle with equipment, products, and supplies needed for each project. Maintain a clean and organized vehicle and clean equipment appearance.

• Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
• Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance.
• Perform production processes as scheduled and ensure quality control
• Communicate with crew chief and other technicians to maintain efficient production processes.
• Manage and complete jobs according to SERVPRO processes per work order
• Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish
• Follow and enforce all safety procedures on the job site
• Communicate and establish relationships with commercial, insurance, and residential customers
• Explain processes and answer customer questions, as needed
• Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
• Communicate clear expectations to Production Technicians and supervise their activities
• Perform production processes as scheduled and ensure quality control
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
• Manage job file documentation to ensure complete and accurate project details
• Manage assets by protecting and using equipment and materials properly
• Walking and standing for long periods of time, driving, sitting, climbing

Position Requirements

• Effective oral communication
• Basic math skills
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law

Pay Rate: Based on experience, with possibility of overtime pay and increases based on merit.

SERVPRO of Lake Geneva is an EOE M/F/D/V employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) 3% Match
• Dental insurance
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Compensation: $17.00 - $18.00 per hour