Field Service Technician

Field Service Technician

We are seeking a skilled and motivated Field Service Technician to join our dynamic team supporting high-performance metal processing and automated material handling systems across North America. This is a customer-facing role that requires technical expertise, professionalism, and a commitment to delivering top-tier service and support.

Key responsibilities include:

• Travel to customer sites across North America during the workweek to install, service, and troubleshoot complex industrial machinery, including coil slitting systems, levelers, packaging systems, and other coil processing equipment.
• Perform mechanical, hydraulic, and PLC-based electrical diagnostics, repairs, and integration of large-scale systems.
• Collaborate with on-site personnel including equipment operators, maintenance staff, and plant managers to ensure smooth installation and ongoing support.
• Read and interpret mechanical and electrical drawings to support installation and repair activities.
• Provide training and technical support to end-users on system operation and maintenance procedures.
• Work overtime as needed to ensure customer satisfaction and project completion.

Qualifications:

• 3+ years of experience working with large industrial or manufacturing equipment.
• Solid knowledge of PLC systems (e.g., troubleshooting, programming fundamentals).
• Proficiency in mechanical and hydraulic systems.
• Ability to interpret and work from mechanical drawings and schematics.
• Comfortable with frequent travel (Monday through Friday); home on most weekends.
• Strong communication and customer service skills.

Preferred attributes:

• Previous field service experience with industrial equipment.
• Background in metal processing equipment or coil handling systems is a plus.
• Willingness to work overtime and demonstrate flexibility to meet customer needs.

What we offer:

• The opportunity to work for a privately owned, family-oriented organization with a 70-year legacy.
• A team culture built on experience, support, and craftsmanship, with many employees staying 30+ years.
• A chance to be part of a company that builds industry-leading, high-precision systems installed around the world.

If you're ready to roll up your sleeves, travel the continent, and become an integral part of a company that values excellence and long-term success, we encourage you to apply.

Please submit a resume for consideration. Only the most qualified applicants who provide a resume will be contacted. Must be eligible to work the U.S. without restrictions. If you would like to learn more about manufacturing opportunities, contact Dan Poel with gpac. Resumes can be confidentially sent to dan.poel@gogpac.com.